Welcome To Hell

hallway2webInadequate mental health services. Women left to miscarry in ER waiting rooms. Prisoners denied their prescribed medications. Seniors in long term care served up cans of spaghettios. Botched lab results. Confidentiality breaches. Missed benchmarks. Life threatening wait times. Cutbacks. And on and on.

Enough is enough.

EasternHell.com (a.k.a. HellCareNL.com) is a website for speaking out about the state of Health Care in Newfoundland and Labrador. The purpose of this website is to highlight patient perspectives by capturing stories of real patient experiences. It is hoped that shining a light on these experiences will generate awareness leading to effective change. It is time for solutions, time to fix that which is broken. It is time for health care reform that results in comprehensive, patient-centred care and accessible services for everyone.

All people deserve quality health care. If you did not receive quality care from any branch of the health care system in Newfoundland and Labrador we want to hear from you. If you are health care worker and you have a story or insight to share, we welcome your input. One thing is clear from the messages we are receiving – patients are not the only people suffering in our health care system. Left to work in poorly resourced facilities, under an administration that does not listen, many health care workers are burning out. This impacts patient care in a very direct way

Our first stories have been posted – visit the Your Stories link to read them. To share your story and have it become a part of the easternhell.com website please contact us. You do not need to give us any identifying information if you don’t want to – we are interested only in your experiences with the health care system. Your anonymity will be protected. For more information check the Tell Us Your Story page. To submit a story or concern please send an email anytime to: easternhell@gmail.com.

Why Eastern Hell?
This website began as one person’s way of dealing with the frustrations of years of trying to work with a system that is broken. Since then others have joined the discussion. EasternHell.com also meets with a group of concerned citizens who are working towards a larger movement calling for:

St. Clares Emergency Room* Immediate Action on understaffing and lack of resources in Emergency Rooms and for Mental Health Support Services in the province, and

* The implementation of policies and new strategies that ensure comprehensive care and dignity for patients in every corner of the health care system with immediate attention given to Senior’s Care and to resources and supports for Juveniles and for Persons with Disabilities.

The group is also exploring the formation of an independent, arms-length Patient Advocacy Group to advocate for patients on an individual case-by-case basis as well as advocating for comprehensive patient-centred care for all Newfoundlanders and Labradorians. Media Releases will follow in the coming weeks.

If you would like to become involved please contact us – easternhell@gmail.com

A Message from EasternHell.com’s Creator

It has taken me a long time to prepare and launch this site. When your health or the health or life of a loved one is at risk in a hospital setting you are left feeling helpless, vulnerable and afraid. It is often very difficult to talk about these experiences because they are so painful. Once the crisis passes, the last thing you want to do is dwell on what happened. So I know that asking for these stories is asking a great deal.


I was driven to take action when my partner’s life-threatening infection was disregarded over and over again by Eastern Health staff in both the St. Clares and Health Sciences emergency rooms. At this same time my family was practically begging Eastern Health for help for our elderly parents who were both in need of professional care. Despite the fact that our family called everybody under the sun, home care support (or any kind of support) for my parents was non-existent. The past two years of trying to work with the system to get help for my loved ones can only be described as an epic journey to the seventh circle of hell. Every day I encounter news items and other people with their own horror stories. It is time for me to speak up and I know that there are many other people out there who have also been harmed by the procedures and policies of Eastern Health (Just have a look at the News Watch Page!).

If you have a story to tell please consider speaking out – if not here then in the papers, on the radio, your own social media sites and blogs. If we allow our health care system to remain on its same course of cutbacks and facility-centred service we are doomed to endure no end of preventable tragedies. The sharing of such personal stories can be challenging and complicated – so I understand if people are not ready (it has taken me awhile to get here) – but I want anyone who has suffered because of poor medical care or lack of access to basic health care resources to know that I support you, I care about what happened to you, other people care and you are not alone.
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